1. Information We Collect

At Divieto Ristorante, we may collect personal information when you interact with us through our website, reservation platforms, or in-store systems. This includes:

• Name

• Phone number

• Email address

• Reservation details (via Resy)

• Order information (via Toast POS & online ordering)

• Call data or inquiries (via RingCentral)

• Information submitted through Wix forms

We may also collect limited technical data such as browser type, device, and website usage to improve our services.

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2. How We Use Your Information

We use your information to:

• Manage reservations and guest experiences

• Process orders and payments

• Provide customer support

• Send confirmations and operational updates

• Improve our service and hospitality standards

• Send marketing communications (only if you opt in)

Our goal is always to enhance your experience—from your first interaction to your visit at our restaurants.

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3. Sharing of Information

We respect your privacy and do not sell your personal information.

We may share information only with trusted partners that support our operations, such as:

• Toast (POS & payments)

• Resy (reservations & guest experience)

• RingCentral (communications system)

No mobile opt-in or text message consent will be shared with third parties or affiliates.

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4. SMS Communications & Consent 

If you opt in to receive SMS messages from Divieto Ristorante, you may receive:

• Reservation confirmations and updates

• Order updates

• Guest service communications

• Promotional messages (if consented)

By consenting, you agree to receive conversational, informational, and promotional SMS from Divieto Ristorante.

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Standard Disclosures:

• Reply STOP to opt out

• Reply HELP for support

• Message & data rates may apply

• Messaging frequency may vary​

 

5. ADA Accessibility Commitment

Divieto Ristorante is committed to providing an inclusive and accessible digital experience.

Our website uses UserWay accessibility tools to support ADA compliance and improve usability for all guests, including those with disabilities. We continuously monitor and enhance accessibility features to ensure equal access.

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6. Data Security

We implement reasonable safeguards to protect your personal information. While no system is completely secure, we take all appropriate steps to maintain the integrity and confidentiality of your data.

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7. Your Rights

You may:

• Opt out of marketing communications at any time

• Request access, correction, or deletion of your data

• Contact us regarding privacy concerns

📧 Contact: contact@divietoristorante.com

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8. Terms of Service

By using our website or services, you agree to:

• Use our services for lawful purposes only

• Not interfere with system functionality

• Respect all intellectual property belonging to Divieto​

 

SMS Terms:  (Concent Form)

“If you consent to receive conversational, informational, and promotional SMS from Divieto Ristorante, you agree to receive SMS messages from us.

Reply STOP to opt-out; Reply HELP for support;
Message & data rates may apply;
Messaging frequency may vary.
Visit our Privacy Policy page for full details.”

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9. Updates

This policy may be updated periodically. Changes will be reflected on this page.